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Cost to Deliver a Single Hygiene Visit
Activity-based cost model for a 60-minute adult prophy / recare appointment in an SGA-style DSO
Prepared 2026-05-13
SGA Dental Partners · Internal
Author: Scott Guest
Fully Loaded Cost / Visit
$148.65
Median of model range $135–$165
Direct Labor Share
62%
Hygienist + Dr. exam + ops
Typical PPO Reimbursement
$112
D1110 adult prophy, blended
Contribution Margin on Prophy Alone
–$36.65
Before fluoride/x-ray/exam codes
The thesis. A standalone D1110 prophy at PPO rates does not cover its own fully loaded cost. The hygiene chair is profitable only when (a) co-billed codes (D0274 BWX, D1206 fluoride, D0150/D0120 exam) are properly captured, and (b) the visit produces restorative diagnosis. Each $1 of hygiene production at SGA historically pulls ~$2.10–$2.60 in same-quarter restorative case acceptance — that is the actual unit economics.

Full Cost Stack — 60-Minute Adult Prophy

Cost Element Basis Per Visit % Total
Direct Clinical Labor$91.8561.8%
Hygienist chair time60 min @ $52/hr loaded$52.0035.0%
Doctor recall exam (D0120)8 min @ $195/hr loaded$26.0017.5%
Hygiene assistant / setup-tear-downAllocated 12 min @ $22/hr$4.403.0%
Front office (sched, verify, check-in/out)10 min @ $28/hr loaded$4.653.1%
Insurance verification & RCM laborAllocated$4.803.2%
Consumables & Supplies$12.458.4%
PPE (gloves, mask, gown, shoe covers)Per encounter$3.102.1%
Prophy paste, fluoride varnish, polishing cupPer encounter$2.601.7%
Disposables (cups, bibs, suction, saliva ejector)Per encounter$1.300.9%
Sterilization (pouches, indicators, water-line tx)Per encounter$1.751.2%
Instrument wear & sharpening allocationCassette amortized$2.101.4%
Imaging supplies (sensor / phosphor amortized)If radiographs taken$1.601.1%
Facility & Equipment Overhead$24.1016.2%
Operatory occupancy (rent, CAM, tax)$30k/yr op ÷ ~1,500 visits$10.006.7%
Utilities (power, water, HVAC, internet)Allocated$3.402.3%
Practice software (PMS, imaging, e-claims)~$95/op/mo$3.202.2%
Equipment depreciation (chair, cavitron, x-ray)10-yr straight-line$4.803.2%
Malpractice, general liability, cyberAllocated$2.701.8%
Patient Acquisition & Admin$20.2513.6%
Marketing / CAC amortized over visits$280 CAC ÷ ~9 lifetime hyg visits$9.006.0%
Credit card processing~2.5% of $150 collected$3.752.5%
Bad debt / patient A/R write-off allowance~2.0% of fee$3.002.0%
Corporate overhead allocation (HR, IT, finance)~3% of clinical opex$4.503.0%
Fully Loaded Cost — 60-min adult prophy$148.65100%
Direct Labor 61.8% Supplies 8.4% Facility 16.2% Acquisition & Admin 13.6%

Sensitivities & Drivers

LeverΔ Cost / Visit
Hygienist loaded rate +$5/hr+$5.00
Appt block shortened to 50 min−$10.50
Doctor exam time 5 min (vs 8)−$9.75
Op utilization 1,800 → 1,300 visits/yr+$4.20
No radiographs this visit−$1.60
New-patient visit (90 min, premium CAC)+$28.10
Assistant-supported (accelerated hyg)+$2.80, but +35% capacity

What is NOT in this number

  • Restorative or perio production driven by the visit (the actual revenue driver)
  • Hygienist productivity bonuses tied to D1206/D4910 codes
  • Build-out CapEx beyond op-level depreciation
  • Patient lifetime value or referral attribution
  • Phase B PHI-driven workflows (text recall, predictive recare)

Per-Visit Economics by Code Mix

D1110 only
−$36.65
$112 PPO reimbursement
+ D0274 BWX
+$8.35
$157 blended reimbursement
+ D1206 Fluoride
+$34.10
$183 blended reimbursement

Methodology, Assumptions & Sources

AssumptionValue UsedRationale / Source
Hygienist base wage$41.50/hrUS national median 2025 ADA HPI Survey; SGA East/Gen4/Modis benchmarks land between $38–$46/hr depending on region
Loading factor on wages1.25×Employer payroll tax + benefits + PTO + 401(k) match; conservative for non-PHI hourly W-2
Dentist loaded comp (associate)$195/hr30% prod model on $650/hr chairside production + benefits; excludes owner-equivalent draw
Operatory throughput1,500 visits/yrNetwork 50th percentile across SGA hygiene chairs (DI grossHygieneProduction ÷ avg fee, see Hygiene Performance Report)
Operatory occupancy cost$30,000/yr~$32 PSF blended × 950 sq ft per op (4-op practice, ~3,800 sq ft total)
Patient acquisition cost$280SGA-blended digital + GBP + referral spend ÷ new patient count (2025 mix)
Hygiene visit lifetime per patient~9 visitsActive patient retention 4.5 yrs × 2 recares/yr; conservative vs. industry 5–6 yrs
Bad debt allowance2.0%Industry range 1.8–2.6% for in-network PPO mix; lower than FFS/cash-pay practices
PPO reimbursement (D1110)$112SGA blended in-network — varies $86 (Delta PPO) to $135 (premier) by carrier and region
Software stack cost~$95/op/moPMS + imaging + e-claims + check-in + perio charting allocated per op
How to read this number. $148.65 is the cost incurred per hygiene chair-hour at SGA — not a transfer price and not a fee floor. It is most useful for: (1) Op capacity decisions (does adding a hygienist on Saturday earn its keep?), (2) Fee schedule negotiations (Delta PPO renewals where reimbursement sits below $100), (3) Bonus plan economics for hygiene-product captured at the chair, and (4) Headway / OM dashboard ROI math when comparing hygiene to restorative utilization.